Ismaila Akor

Streamlined executive workflows, meeting schedules, document processing, and compliance reporting to optimize output.

Resolved complex administrative and operational bottlenecks by leveraging advanced problem-solving, task prioritization, and conflict-resolution skills.

Managed high-volume stakeholder communications across email and digital channels, acting as the primary point of contact and ensuring prompt, professional alignment.

Provided comprehensive administrative and operational support to executive management, ensuring seamless daily office operations and executive efficiency.

Participated in survey administration briefings, ensuring alignment with project objectives and data collection protocols.

Conducted interviews with SME banking customers to gather critical insights, informing project development and strategic recommendations.

Administered questionnaires to key stakeholders, collecting essential data for comprehensive project analysis and reporting.

Assisted management in the development and implementation of new hardware, software, and equipment standards, improving operational efficiency.

Evaluated emerging IT applications and standards, providing recommendations to enhance system capabilities and operational effectiveness.

Supported research, planning, and communication for management and client systems, facilitating informed decision-making.

Managed daily operational tasks, ensuring smooth workflow and timely completion of assignments.

Oversaw daily operations of the ICT department, delivering essential services that supported academic and administrative functions.

Prepared daily memos, weekly reports, and critical documents using Microsoft Suite, enhancing departmental communication and record-keeping efficiency.

Managed and maintained organized paper and electronic filing systems, ensuring efficient retrieval and secure storage of records.

Supported daily operations within the ICT department, ensuring smooth functional workflow and timely task completion.

Conducted research for critical briefs and reports, providing foundational data for strategic decision-making.

Analyzed, recorded, and reported daily deliveries, contributing to accurate logistics tracking and operational oversight.

Managed documentation of all incoming and outgoing memoranda to various departments, ensuring accurate record-keeping and inter-departmental communication.